Overview

Open Tickets
12

3 added today

+8.2%from last month
In Progress
8

2 updated today

-5.1%from last month
Resolved
24

7 this week

+12.4%from last month
Avg. Resolution Time
1.8 days

Last 30 days

-12.5%Faster
Recent Tickets
Your most recent tickets and their current status
TicketStatusPriorityCreated
Laptop screen is cracked and needs replacement
Open
High
2h ago
Need a replacement for broken monitor
Open
Escalated
5h ago
Software license needs renewal urgently
In Progress
Medium
1d ago
Email configuration issues after password reset
Resolved
Medium
2d ago
Upcoming Schedule
Tickets with upcoming deadlines

Laptop screen replacement

Today at 4:00 PM

VPN connection issues

Tomorrow at 10:00 AM

TKT-006

Medium

Software license renewal

May 15 at EOD

TKT-010

Medium

New employee onboarding

May 18 at 9:00 AM